A property management company in Malaysia that follows the Strata Act typically provides the following services for the management of strata-titled properties, such as apartments, condominiums, and gated communities:
- Financial Management: The property management company prepares and manages the budget for the property, collects maintenance fees and sinking funds from owners, and ensures that financial statements are properly prepared and audited.
- Maintenance and Repairs: The property management company is responsible for ensuring that the property is well-maintained and in good repair. This includes managing cleaning services, landscaping, and waste disposal, as well as arranging for repairs and maintenance of common areas and facilities.
- Security Management: The property management company provides security services for the property, including the management of security guards, CCTV monitoring, and access control.
- Compliance with Strata Act: The property management company ensures that the property complies with the Strata Act and other relevant laws and regulations, such as fire safety regulations and building codes.
- Meeting Management: The property management company organizes and manages meetings of the property owners, such as annual general meetings and extraordinary general meetings, to discuss and decide on matters related to the property.
- Dispute Resolution: The property management company provides dispute resolution services for owners and residents, and facilitates communication between owners and the management committee.
- Insurance Management: The property management company is responsible for managing insurance coverage for the property, including public liability insurance, property damage insurance, and workers’ compensation insurance for employees.
Overall, the property management company is responsible for ensuring the smooth operation of the property and the well-being of its owners and residents, while adhering to the requirements of the Strata Act and other relevant regulations.

