Property Management Services
Our property management services provide complete day-to-day management, from operations and maintenance to financial management and compliance. We manage staff, contractors, vendors, and offer communication services.
General
Administration
Operations
Managing the day-to-day operations of the property, including maintenance and repairs.
Property Management Office (PMO)
Establishing and managing a PMO to oversee property management services.
Filing System
Maintaining accurate records and files.
House Rules
Developing and enforcing rules to ensure the smooth running of the property and the safety of residents.
Management of Contractors
Managing contracts with vendors and contractors to ensure quality and timely delivery of services.
Committee Meeting
Organizing and managing meetings with the property management committee to discuss and make decisions.
Annual General Meeting (AGM)
Organizing and managing the Annual General Meeting to discuss and approve the budget and reports.
Customer Service
Providing prompt and courteous service to property owners, tenants, and guests.
Professional Advice & Consultation
Providing expert advice and consultation on property management matters in compliance with the Strata Management Act.
Operation &
Maintenance
Maintenance of Common Property
Perform routine inspections and carry out preventive & corrective maintenance.
Vendor Management
Manage, supervise and co-ordinate all the vendors to ensure that all services & works are carried out to the expected standards.
Utilities
Manage utility contracts and ensure all utilities are supplied at the correct tariffs, properly maintained and supplied without disruptions.
Renewal of Licenses
Carry out the renewal of the annual licenses for the M&E plants.
Financial
Management
Budget
Developing financial plans for the property’s operation and maintenance.
Collections & Payments
Managing the collection of fees/charges, processing invoices, and ensuring timely payment.
Financial Control & Cash Flow
Managing income/expenses, budgeting, and maintaining financial records.
Financial Reports
Preparing financial statements and reports to provide the committee with financial information.
Auditing of Accounts
Reviewing financial records with external auditor to ensure compliance with accounting principles, laws, and regulations.
Statutory Contributions
Managing and paying statutory contributions such as taxes and service charges.
Insurance Policies
Managing property insurance policies and claims in compliance with Strata Act.
Internal Audits
Conducting regular internal audits to ensure compliance and identify areas for improvement.
Communication
Planning
Communication Plan
Developing and implementing a communication plan to keep owners and tenants informed about property management activities.
Public Relations
Developing and maintaining positive relationships with the community.
Regulatory
Compliance
Strata Management Act Compliance
Ensuring compliance with the Strata Management Act and other relevant legislation.
Contracts & Agreements
Reviewing and negotiating contracts and agreements with vendors, contractors, and service providers.
Dispute Resolution
Managing disputes and conflicts between owners, tenants, and service providers in compliance with the Strata Management Act.
Human Resource
Management
Staffing
Recruiting, hiring, and managing staff to provide quality property management services.
Training & Development
Providing training and development opportunities to staff to enhance their skills and knowledge.
Performance Management
Evaluating staff performance and providing feedback to improve performance.
Compensation & Benefits
Developing and administering compensation and benefits packages for staff.
Workplace Health & Safety
Ensuring compliance with workplace health and safety legislation and providing a safe work environment for staff.